6 May 2017

Full-Time IT System Administrator

Thinkpalm Technologies Pvt.Ltd – Posted by itparkjobs1Kochi, Kerala, India

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Job Description

Job Description:

Experience Required: 2-5 years
Job Location: Cochin

• Providing Remote Support through Mail/Chat/Voice
• Troubleshooting Network related issues.
• Troubleshooting login and domain related issues.
• Troubleshooting Operating System and general software related issues.
• Recording escalations from employees and notify the IT head on any operational escalations and complaints.
• Resolving the queries in accordance with help-desk escalation process.
• Supporting the following technologies: Microsoft Office 365 products Outlook, Word, Excel, Internet Browsers, Windows 8.1/10, desktops, laptops, printers, basic LAN / WAN connectivity and others as assigned.
• Hands on experience in Google Gsuite Apps , Microsoft Exchange Online & Cloud Servers
• Experience on AWS / GCS / VPS /Virtualization will be an added advantage
• MCSE,CCNA ,ITIL certification will be preferred.
• Willing to work in shifts
• Graduates with excellent communication and writing skill



How to Apply

Email: jessy.j@thinkpalm.info

Job Categories: IT Infrastructure/Facility. Job Types: Full-Time. Job Tags: Recording escalations from employees and notify the IT head on any operational escalations and complaints..

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